At buyTrand.com, we are committed to providing exceptional support to our customers. Our goal is to ensure that your shopping experience is seamless and enjoyable. Below is our Support Policy outlining how we assist you.

Customer Support Hours

Our customer support team is available:

• Monday to Friday: 9 AM - 5 PM 
• Saturday and Sunday: Closed

Contact Us

If you need assistance, please reach out through one of the following methods:

• Email: support@buyTrand.com
  We aim to respond to all emails within 24 hours.

• WhatsApp: +91 7895272283
  For immediate assistance during business hours.

FAQs

Before reaching out, you may find answers to common questions in our Frequently Asked Questions (FAQs) section on our website. Topics include:

• Order status
• Shipping and delivery
• Returns and exchanges
• Product inquiries

Support for Orders

For inquiries related to your order, please have your order number ready when you contact us. This will help us assist you more efficiently.

Feedback and Suggestions

We value your feedback! If you have suggestions on how we can improve our products or services, please let us know. Your input is crucial in helping us serve you better.

Response Time

We strive to respond to all inquiries within 24 hours on business days. Please note that during peak seasons or holidays, response times may vary.

Accessibility

We are dedicated to providing an inclusive experience for all our customers. If you have any specific needs or require assistance, please reach out, and we will do our best to accommodate you.

Thank You

Thank you for choosing buyTrand.com! We appreciate your business and look forward to assisting you.